ScoutGrid Ghana

Support

Questions, issues, or feedback about ScoutGrid — we read every message and reply by email.

Email us directly

Send an email

Account and sign-in

Trouble signing in with Apple, Google, or your phone number? Email us your account's name or email so we can look it up — do not send passwords or verification codes.

Reporting a user or reel

Use the report or block option in the app on any profile or reel — it's reviewed by our team directly. If you need to follow up, reference the username or reel in your email.

Deleting your account

Go to Profile → Delete account in the app to permanently remove your account and data. If you're unable to access the app, email us and we'll process the deletion manually.

Boost / payment issues

Include your Paystack payment reference (from your confirmation email or receipt) so we can trace the transaction quickly.